Privacy Policy
Misty Tide — Computer Systems Design
Operated by Ledong Moyunxi Technology Co., Ltd.
Room 1713, Unit 2, Building 3, Xingye Fuyuan, Ledong Li Autonomous County, Haikou, Hainan, 570000, China
Email: chaojun@mistytide.autos | Phone: +16675038202
1. Introduction
Ledong Moyunxi Technology Co., Ltd., operating as Misty Tide (hereafter referred to as Misty Tide, we, us, or our), is committed to protecting the privacy of individuals who visit our website, use our services, or otherwise interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mistytide.autos (the Site) or engage with our computer systems design services (collectively, the Services).
Please read this Privacy Policy carefully. By accessing or using the Site or Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the Last Updated date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when you participate in activities on the Site, or when you otherwise contact us. The personal information we collect depends on the context of your interactions with us and the Site, the choices you make, and the features you use. The personal information we collect may include the following:
- Name and Contact Data. Your first and last name, email address, phone number, and other similar contact information.
- Business Information. Company name, job title, and professional background information you choose to share.
- Communications. The content of messages you send through our contact form, email correspondence, or other communication channels.
- Project Details. Information about your systems, infrastructure, technical challenges, and business requirements that you share when inquiring about our services.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2.2 Information Automatically Collected
When you visit the Site, certain information is automatically collected by our servers and may be stored in server logs. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:
- Log and Usage Data. IP address, browser type, operating system, referring URLs, device information, access times, and pages viewed.
- Device Data. Information about your computer, phone, tablet, or other device used to access the Site, including hardware model, operating system version, and browser type.
- Location Data. General geographic location derived from your IP address, which provides city or regional level information but not precise street-level location.
This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
2.3 Information We Do NOT Collect
We do not knowingly collect, use, or process the following categories of information:
- Sensitive personal data such as government-issued identification numbers, racial or ethnic origin data, political opinions, religious beliefs, or health data.
- Financial account credentials, payment card numbers, or bank account details (we do not process payments through the Site).
- Information from children under the age of 16. Our Site and Services are not directed to children, and we do not knowingly collect data from children.
3. How We Use Your Information
We use the information we collect or receive for the following purposes:
- To provide and maintain our Services. Including responding to inquiries, delivering consulting engagements, and communicating about your projects.
- To send administrative information. Such as confirmations, technical notices, updates, security alerts, and support messages.
- To improve our Site and Services. Through analysis of usage patterns, performance monitoring, and user experience optimization.
- To ensure security and prevent fraud. Monitoring for unauthorized access, detecting and preventing malicious activity, and enforcing our Terms of Service.
- To comply with legal obligations. Responding to lawful requests from public authorities, complying with applicable laws and regulations, and protecting our legal rights.
- For business operations. Internal record-keeping, auditing, reporting, and operational management of Ledong Moyunxi Technology Co., Ltd.
We will not use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice and, where required by law, obtaining your consent.
4. Legal Basis for Processing
4.1 General Data Protection Regulation (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it. We process personal information on the following legal bases:
- Consent. You have given clear consent for us to process your personal information for a specific purpose (e.g., when you submit our contact form).
- Legitimate Interests. Processing is necessary for our legitimate interests in conducting and managing our business, provided those interests are not overridden by your rights and interests.
- Legal Obligation. Processing is necessary to comply with applicable laws and regulations.
- Contractual Necessity. Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
4.2 Personal Information Protection Law (PIPL) — China
As a company registered in the People's Republic of China, we comply with the Personal Information Protection Law of the People's Republic of China (PIPL). Under PIPL, we process personal information based on:
- Your informed consent, obtained at the point of collection, which you may withdraw at any time subject to applicable legal restrictions.
- The necessity to conclude or perform a contract to which you are a party.
- The necessity to perform statutory duties or obligations.
- Circumstances permitted by laws and administrative regulations of the PRC.
Where we transfer personal information outside of China, we will do so in compliance with PIPL requirements, including conducting necessary security assessments and implementing appropriate safeguards.
5. How We Share Your Information
We may share your information in the following situations:
- Service Providers. We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf and require access to such information to do that work. These providers are contractually bound to protect your information and use it only for the purposes we specify.
- Business Transfers. In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements. If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to meet national security or law enforcement requirements.
- Protection of Rights. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Affiliates. With our parent company, subsidiaries, joint ventures, or other companies under common control with Ledong Moyunxi Technology Co., Ltd.
- With Your Consent. We may disclose your personal information for any other purpose with your explicit consent.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Services to you.
- Whether there is a legal obligation to which we are subject.
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:
- Encryption of data in transit using TLS (Transport Layer Security) protocols.
- Access controls and authentication mechanisms for internal systems.
- Regular security assessments and vulnerability scanning.
- Employee training on data protection and privacy obligations.
- Physical security measures at our business premises.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You should only access the Site within a secure environment.
In the event of a data breach that affects your personal information, we will notify you and relevant regulatory authorities as required by applicable law.
8. Your Privacy Rights
8.1 Rights Under GDPR (EEA Residents)
If you are a resident of the European Economic Area, you have the following data protection rights:
- Right of Access. You may request a copy of the personal information we hold about you.
- Right to Rectification. You may request that we correct any inaccurate or incomplete personal information.
- Right to Erasure. You may request that we delete your personal information under certain conditions.
- Right to Restrict Processing. You may request that we restrict the processing of your personal information under certain conditions.
- Right to Data Portability. You may request that we transfer your personal information to another organization or directly to you under certain conditions.
- Right to Object. You may object to our processing of your personal information under certain conditions.
- Right to Withdraw Consent. Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
8.2 Rights Under PIPL (PRC Residents)
If you are a resident of the People's Republic of China, you have the following rights under the PIPL:
- The right to know about and make decisions on the processing of your personal information, and to restrict or refuse such processing.
- The right to access and copy your personal information from us.
- The right to request correction of inaccurate or incomplete personal information.
- The right to request deletion of your personal information under specified circumstances.
- The right to request that we explain the rules governing the processing of your personal information.
- The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- The right to request the transfer of your personal information to a third party designated by you where conditions specified by the Cyberspace Administration of China are met.
8.3 Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in Section 12 (Contact Us) of this Privacy Policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request, which may require you to provide additional information.
9. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. Cookies are small data files stored on your device by your web browser.
We may use the following types of cookies:
- Essential Cookies. Necessary for the operation of the Site. These cookies enable core functionality such as security and network management. You cannot opt out of these cookies.
- Analytics Cookies. These cookies help us understand how visitors interact with the Site by collecting and reporting information anonymously. We use this data to improve the Site structure and content.
- Preference Cookies. These cookies remember choices you make to improve your experience, such as language preferences.
Most web browsers are set to accept cookies by default. You can typically remove or reject cookies through your browser settings. Please note that removing or rejecting cookies could affect the availability and functionality of the Site.
10. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than the country in which you reside. Our servers are located in mainland China and, where applicable, in cloud infrastructure located across multiple jurisdictions. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
For transfers from the EEA to countries not recognized by the European Commission as providing an adequate level of data protection, we implement appropriate safeguards such as Standard Contractual Clauses. For transfers from China, we comply with PIPL requirements for cross-border data transfers, including obtaining separate consent where required and conducting security assessments as mandated.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. The updated version will be indicated by an updated Last Updated date, and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we will notify you either by prominently posting a notice of such changes on the Site or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
12. Contact Us
If you have questions or comments about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:
Ledong Moyunxi Technology Co., Ltd.
Attn: Data Protection Officer
Room 1713, Unit 2, Building 3, Xingye Fuyuan, Ledong Li Autonomous County, Haikou, Hainan, 570000, China
Email: chaojun@mistytide.autos
Phone: +16675038202
We aim to resolve all complaints and concerns promptly and fairly. If you believe that your data protection rights have been infringed, you also have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.